pestcontrolyourhome.com ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information gathered through our website and phone services, and describes your legal rights regarding your personal data.
1. Information we collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"), including:
- Directly provided data: your name, phone number, email address, service address, and details about your pest control needs when you request a quote, fill out a form, or call +1 (877) 205-8674.
- Automated technical data: IP address, browser type, device information, operating system, pages visited, referring URLs, and interaction data collected via cookies, web beacons, and pixels.
- Call & text data: records of phone calls, SMS message logs, and your communication preferences.
2. How we use your information
We use the personal information we collect to:
- Connect you with independent local pest control contractors to provide estimates and services.
- Communicate with you about your service request.
- Improve website performance, user experience, and technical infrastructure.
- Maintain compliance with legal, TCPA, and regulatory obligations.
3. Clear opt-out instructions & communication choices
You have the right to opt out of marketing communications and data sharing at any time.
SMS/text messages: reply "STOP", "UNSUBSCRIBE", or "CANCEL" to any text message from us or our network providers to immediately stop further texts. Reply "HELP" for assistance.
Email: click the "Unsubscribe" link at the bottom of any promotional email.
Phone calls: ask to be placed on our internal Do-Not-Call list during any live call, or call us directly at +1 (877) 205-8674.
Do not sell or share my personal information: submit an opt-out request by calling +1 (877) 205-8674 or visiting pestcontrolyourhome.com.
Standard message and data rates may apply to SMS messages.
4. California Consumer Privacy Act (CCPA) disclosures & rights
If you are a resident of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your Personal Information:
- Right to know / access — request that we disclose what personal information we collect, use, disclose, and sell or share about you.
- Right to delete — request deletion of your personal information, subject to certain legal exceptions.
- Right to correct — request correction of inaccurate personal information we maintain about you.
- Right to opt out of sale or sharing — direct us not to "sell" or "share" (for cross-context behavioral advertising) your personal information.
- Right to limit use of sensitive personal information — limit our use of sensitive personal information to what's necessary to perform our services.
- Right to non-discrimination — we will not discriminate against you for exercising any CCPA right.
For the full statutory text and definitions, review the California Consumer Privacy Act via the California Office of the Attorney General's CCPA page.
5. Multi-state privacy notice & consumer rights
In addition to California, residents of states with comprehensive privacy laws — including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), Oregon, Montana, and others — are entitled to specific privacy rights. Depending on your state of residence, your rights may include:
- Right to confirm & access — confirm whether we are processing your personal data and access that data.
- Right to correct inaccuracies — request correction of errors in your personal data.
- Right to delete — request deletion of personal data you provided or that we obtained about you.
- Right to data portability — obtain a copy of your personal data in a portable, readily usable format.
- Right to opt out — opt out of processing your personal data for targeted advertising, the sale of personal data, or profiling used in decisions with legal or similarly significant effects.
- Right to appeal — if we decline to act on a privacy rights request, you may appeal; instructions will be included in our response.
6. How to exercise your rights
To exercise any of your privacy rights described under California, Virginia, Colorado, Connecticut, Utah, Texas, or other state privacy laws:
- Call us at our toll-free privacy line, +1 (877) 205-8674.
- Submit an online request through pestcontrolyourhome.com.
Verification process: to protect your security, we must verify your identity before fulfilling your request. We may ask you to confirm details such as your full name, phone number, address, and email. You may also designate an authorized agent to submit a request on your behalf, provided the agent presents written proof of authorization and completes identity verification.
7. Data security & retention
We implement reasonable technical, administrative, and physical measures to safeguard your personal information from unauthorized access, loss, or misuse. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.
8. Third-party links & disclaimer
Our website may contain links to third-party websites or services. pestcontrolyourhome.com is not responsible for the privacy practices, policies, or content of those external sites. We encourage you to read the privacy notice of every site you visit.
9. Contact information
If you have questions, comments, or wish to exercise your privacy rights under CCPA or applicable state laws, please contact us:
Phone: +1 (877) 205-8674
Website: pestcontrolyourhome.com